Find answers to common questions about our platform, scoring, and pricing.
Getting Started
Complete PTE is a premium AI-powered platform designed to help you ace the PTE Academic exam. We provide full-length mock tests, instant AI scoring, and detailed performance analytics to target your weak areas.
Absolutely. Whether you are just starting or looking to improve your score, our platform offers resources for all levels. We recommend starting with a full mock test to assess your current level.
Simply click on "Get Started" in the top right corner. You can create an account in less than 30 seconds using your email address.
Tests & Practice
Our AI scoring applies the official PTE rubric — content, form, pronunciation, oral fluency, grammar, and vocabulary — to give you an indicative score and specific, actionable feedback. It is designed to guide your practice and highlight weak areas; treat it as an estimate rather than an official Pearson result.
Yes. Our questions follow the format, timing, and style of the PTE Academic exam across every question type, and we update the question bank as the exam evolves.
Yes, you can choose to practice individual question types (like Read Aloud or Write Essay) or take full sectional tests to focus on specific skills.
Access & Institutes
Your coaching institute grants you access — they allocate you a package for a set number of days from their credit balance. There is nothing to buy yourself; just sign in with the account your institute set up for you.
Institutes purchase platform credits and manage everything from one console — adding students, allocating access windows, assigning tutors, and tracking progress, all under their own brand. Get in touch to set up your institute.
For the window your institute allocated (for example, 30 days). When it ends, ask your institute to renew it — there is no personal subscription to manage or cancel.
Technical Support
Complete PTE works on any modern web browser (Chrome, Firefox, Safari, Edge). For the best experience with speaking tasks, we recommend using a headset with a microphone and the Google Chrome browser.
Please ensure you have granted microphone permissions to your browser. You can check this in your browser settings or by clicking the lock icon in the address bar.
Still have questions?
Can't find the answer you're looking for? Please seek support from our team.